Sunday, June 1, 2008

Datacentre In Houston Catches Fire, 9,000 Websites Affected

I noticed that the performance of some websites are alarmingly slow and some aren't even working at all. Possibly related to this datacentre fire in Houston, Texas perhaps?

From News Blaze:
The Planet Houston Data Center Goes Up in a Puff of Smoke

Tonight at 5:45 p.m. in Houston, Texas, a transformer in The Planet H1 datacenter caught fire. The fire department required them to take down all generators.

This significant outage is impacting around 9,000 servers and 7,500 customers.

Luckily, there were no injuries. It is now known that there was an explosion that knocked down three walls surrounding the electrical equipment room.


According to staff, their management team and facilities staff are on site evaluating the situation.

"In our latest assessment, we have determined that networking gear has not been damaged, but we are without power so assessments continue. All disaster recovery systems are in motion, and we have teams already working in the data center."

More updates:
• The Planet Forums - Hstntx1 Wide Spread Outage
• The Planet Forums - H1 Data Center Outage

One of the websites affected is Entrecard, and this is the notice they issued to all members through e-mail.

Unfortunately, there has been an electrical fire at the data center housing Entrecard's servers. The servers have not been damaged, but the site may be down for as long as 12 hours.

Entrecard is hosted with The Planet, and this fire has effected over 9000 websites, as many of the world's most popualar websites are hosted with ThePlanet. They are working around the clock to get their data center back online, and we are hoping that they get it back online fast.

Thank you for your pateince and understanding with this rare and frustrating problem. Unfortunately, there is absolutely nothing we can do but wait for The Planet to get their datacenter back online.

Please check back with Entrecard in 12 to 24 hours.

Entrecard Team


  1. i was so upset lehh cant access entrecard site... =(

  2. Fortunately, it looks like Entrecard is back up and functioning pretty well now, so it seems that the outage has simply given us a one-day vacation from our dropping routines. For me this was a welcome break because I managed to log in shortly after the site came back online and was able to scoop up some relatively inexpensive advertising deals.