Tuesday, April 1, 2008

How To Avoid Getting Your Debit Card Blocked By Visa

So you think you're a smartass on debit and credit cards, and then all of a sudden Verified By Visa throws a curveball at you.

Two things that Public Bank's website doesn't inform you about their Verified By Visa programme:

1. Your credit line should be "000000" (without quotes).
2. Your mother's maiden name must be entered in capital letters.

If you ever find out that your card has been blocked, you should call 03-2176 8000 which is Public Bank's Customer Service department. But before you call, just remember to have all of your details at hand such as your debit card number, IC number, home telephone number, handphone number as well as your mother's maiden name for verification.

Now I don't know if they implemented this kind of security through obscurity intentionally or not, but one thing for sure is that it annoyed the heck out of me.

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